Consumer Service Operations Representative
Company: VirtualVocations
Location: Oxnard
Posted on: November 15, 2024
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Job Description:
A company is looking for a Consumer Service Operations
Representative 2 to assist members and providers with various
issues.
Key Responsibilities
Handle inbound calls from members and providers regarding
eligibility for state and federal programs
Gather personal and financial information to complete state
applications on behalf of members
Assist members in locating additional resources for healthy living,
such as medication cost reduction and food security support
Required Qualifications
3 years of customer service experience, including typing/data
entry
Ability to adapt to an ever-changing environment
Proficient in Microsoft Office Outlook and Word
Strong typing and computer navigation skills
Previous healthcare experience preferred
Keywords: VirtualVocations, Lake Forest , Consumer Service Operations Representative, Sales , Oxnard, California
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