Customer Service Representative

Location: Rancho Cucamonga
Posted on: November 11, 2024

Job Description:

Our client is looking for a customer service representative to become part of their dynamic team.

Customer Service Representative Job Duties:

?Attracts potential customers by answering product and service questions; suggesting information about other products and services.

?Opens customer accounts by recording account information.

?Maintains customer records by updating account information.

?Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

?Maintains financial accounts by processing customer adjustments.

?Recommends potential products or services to management by collecting customer information and analyzing customer needs.

?Prepares product or service reports by collecting and analyzing customer information.

?Contributes to team effort by accomplishing related results as needed.

Please send your resume with salary requirements.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Lake Forest , Customer Service Representative, Administration, Clerical , Rancho Cucamonga, California